Continuous Quality Improvement Research Paper Example | Topics and Well Written Essays - 2250 words

Continuous Quality Improvement - Research Paper Example 2.1.1. Professional model and transformational model. There is difference between professional model used for health services and transformation model. Sollecito and Johnson (2011, p. 424) notes that, the professional model emphasizes ion the organization and its system. The organization is considered supreme. The professional model advocated for individual responsibility in the service delivery. The leaders were professionals and a preserve of the few. There was a lot of autonomy and authority was bestowed upon the administration. Similarly, the professionals had the authority over the customer. Plans were to be followed strictly and goals to be accomplished according to the instructions of the institution. Quality assurance was embraced. The transformational model focuses on cultivating the existing organization and changing the perspective so that the improvement is seen as a continuous process. Transformational model recognizes the participation of all stakeholders to include the professional, the management the health workers and both internal and external clients. Many aspects of the service delivery are considered subject to improvement. The improvements are made continually using scientific methods. The transformational model ensured the responsibility is shared between the individuals, the leaders and the healthcare employees. Employees were trained to become leaders and engaged leadership skills at all levels. The value of the outcome was emphasized to encourage participation and excellent performance. Decision making is shared to include the healthcare worker’s and the patient’s opinion. Unlike in professional model where performance is retrospective, performance in transformational... The transformational model focuses on cultivating the existing organization and changing the perspective so that the improvement is seen as a continuous process. The transformational model recognizes the participation of all stakeholders to include the professional, the management the health workers and both internal and external clients. Many aspects of the service delivery are considered subject to improvement. The improvements are made continually using scientific methods. The transformational model ensured the responsibility is shared between the individuals, the leaders, and the healthcare employees. Employees were trained to become leaders and engaged leadership skills at all levels. The value of the outcome was emphasized to encourage participation and excellent performance. Decision-making is shared to include the healthcare worker’s and the patient’s opinion. Unlike in professional model where performance is retrospective, performance in the transformational mo del is enhanced on an appraisal. Continuous improvement is encouraged as planning is made flexible. The transformational model emphasizes on service that will impress and surpass the anticipation of the patient. The success of work is considered accomplished if the needs of the patients have been addressed satisfactorily or exceedingly. Patients are not the problem; the problem is in the process of delivering the healthcare services. Variation is intended and misappropriation can cause negative outcomes.